Question 1

What's the difference between you and a wedding photographer or videographer?

Accepted Answer

We're focused entirely on social-first, short-form content — Reels, TikToks, and Stories — delivered within 24–48 hours of your wedding day. Your photographer captures your day for print and albums; we capture it for your feed. We're a completely different service, and we work alongside your existing suppliers rather than instead of them.

Question 2

Will you get in the way on the day?

Accepted Answer

Not at all. We work discreetly in the background — blending in with your guests and working around your photographer and videographer. Most couples tell us they barely noticed us. Your guests often don't realise we're capturing content until they're tagged in a Reel the next morning.

Question 3

How do we receive our content?

Accepted Answer

All edited, posting-ready content is delivered within 24–48 hours of your wedding day. You'll receive it in a shared folder, ready to post across Instagram, TikTok, and anywhere else you want to share it.

Question 4

Do you travel outside of Yorkshire?

Accepted Answer

Travel is included within 40 miles of York for all packages. Beyond that, we charge per mile — please get in touch for a travel quote. We're happy to go further.

Question 5

How far in advance should we book?

Accepted Answer

As soon as your date is confirmed. We work with a limited number of couples per year and popular dates — particularly May through October — fill up quickly. If you're planning a wedding in the next 12 months, we'd recommend reaching out now.

Question 6

What kit do you use?

Accepted Answer

We shoot with the iPhone 17 Pro Max, DJI Osmo Pocket 3, and DJI Mavic 3 Pro, combined with specialist gimbals and stabilisation rigs. With over a decade of combined experience in content creation and social media, we know exactly what works on every platform — and how to make your wedding feel premium, not generic.

Question 7

Is a deposit required?

Accepted Answer

Yes — a deposit is required to hold your date. Once we've confirmed availability and you're happy to go ahead, we'll send over a booking form and invoice. Your date is only secured once the deposit is received.

Question 8

What if we're not happy with the content?

Accepted Answer

We're committed to delivering exactly what we've agreed. If you have any concerns about your content, please contact us directly at moments@imaginatif.co.uk and we'll work with you to put it right.

Question 9

Do you offer payment plans?

Accepted Answer

Yes — we can spread the cost across instalments. Please get in touch or visit our payment plans page for details.

Question 10

Can we request specific shots or styles?

Accepted Answer

Absolutely. If you have a specific style in mind, a song you want the edit to cut to, or a moment you can't miss, tell us in your enquiry and we'll do everything we can to make it happen.

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